Jitendra Vaswani

HubSpot vs Zoho 2022– Which CRM Software Is Better?

Do you want to know which of the two easy-to-use CRMs, HubSpot vs Zoho, is better? If so, you’ve come to a good site for that.

Zoho and HubSpot are two of the best CRM on the market if you want one that works well, is easy to use, and has features that are up to date.

But between the two, it can be hard for customers to figure out which one is the better choice. If you want to know the same thing, keep reading the article.

HubSpot vs Zoho 2022

What Is HubSpot?

Hubspot Overview

HubSpot CRM is a Customer Relationship Management software that runs in the cloud. It gives its users access to tools that help them and their teams improve their marketing strategies.

HubSpot improves a business’s Return on Investment (ROI). It makes it easy to see how the pipeline and revenue are affecting the company directly.

This software helps you come up with the best sales methods and techniques.

HubSpot also lets you keep track of and manage your email marketing campaigns. HubSpot is a CRM, so this tool lets you keep track of who opens your email, buys something, and checks it.

What Is Zoho?

Zoho Overview

Zoho also makes a service called Customer Relationship Management. It uses the ability to customise and the fact that workflows can be set up automatically as two of the best ways to sell its CRM.

The advice in it is about how to work smarter instead of harder. So, this device also has something called Zia, which is an AL-powered sales assistant.

Zia’s responses to voice commands are like those of Alexa from Amazon and Siri from Apple.

Zoho CRM tracks and checks all calls and emails in the system automatically, just like HubSpot.

Features Comparison: HubSpot vs Zoho

The comparison is as follows:

Features of HubSpot

Hubspot Feature

  • It makes a list of all the segments. This means that HubSpot puts people who have similar traits on the same list.
  • HubSpot keeps track of customer relationships (CRM). So, it automatically updates the profiles of its users so it can keep track of their customer engagements and journey.
  • Users can make web pages, blogs, and landing pages.
  • The tool has workflows that can be done automatically. It lets you make a workflow, and your work, like sending emails and running marketing campaigns, will log and show itself.

Features of Zoho

Zoho features

  • It automates the sales force. So, Zoho CRM automates marketing and sales and helps you with time-consuming tasks so you can focus more on your customers.
  • The tool does the job of process management, which is to keep track of every change in the process.
  • It offers many ways to get in touch, such as by phone, email, social media, and customer portals.

Pricing Plans of Hubspot vs Zoho

Pricing of HubSpot

Hubspot Pricing

The pricing structure of HubSpot is –

  • Despite its limited features, the free package is effective.
  • Service, marketing, and sales hub are included in the starter package for $23 per month.
  • A monthly fee of $ 360 is included in the professional package for the service hub. 
  • In the enterprise package, the service hub is included at a monthly cost of $1,200

Is there a free plan for HubSpot?

Yes, there is a free plan from HubSpot. Users can get a stripped-down version of the HubSpot CRM and some of the marketing, sales, and customer service tools that are available in the paid HubSpot hubs.

Even though it’s not complete, it’s a good set of tools that can be used by as many people as you want for free. HubSpot is always free to try out.

In fact, our research shows that the HubSpot free plan is a great choice for small businesses compared to other CRM products for small businesses because it has a lot of features and doesn’t cost anything.

A few of the key features of this free platform include contact and deal management, task and activity management, integration with Outlook, Gmail, and HubSpot Connect, ticketing, ads management,  native and pop-up forms,, reporting dashboards, email tracking, and email templates.

Marketing your business can be done with team email, conversational bots, live chat, mobile optimization, and user roles, all of which are free to use.

As expected with a free plan, you may eventually find a must-have feature that you can only get with a paid plan.

This could be the ability to do A/B testing in the Marketing Hub or the ability to host and manage customer videos in the Service Hub.

Free plans may not be the best choice for your business, especially if you need more flexibility and centralization. Here is a quick look at how much five popular CRM platforms, like HubSpot, cost.

Pricing of Zoho

Zoho Pricing

Free Edition

Zoho gives away a version of its best CRM software for free. There is no trial period, you can’t be forced to upgrade, and you don’t need a credit card to sign up for the free version.

It will always be free. With the free version, up to three users can manage leads, find them online, organize them, create standard reports, automate workflows, and manage multichannel marketing campaigns.

The plan comes with 1GB of space in the cloud to store files.

Zoho’s paid plans all start with its free CRM plan. Popular features include:

  • Multipurpose contact book: Recording sales activities, recording notes, creating tasks, qualifying leads, and viewing deals is possible in contact book.
  • Email marketing: Using Zoho editor, write powerful emails, use templates, filter emails according to their status, and opt-out of e-mails.
  • Lead generation: Monitor website traffic and chat live with audiences to generate leads that are directly input by your CRM database.
  • Workflow automation: Consist of multiple rules chained together into one workflow, and analyze its performance.

Large companies can’t use it because it’s limited to three users, but the free plan has more than enough good features to help entrepreneurs and small businesses improve their productivity, manage their sales pipeline, and grow.

Paid Plans

When you upgrade to a paid plan, you get access to more features, such as automated marketing tasks, advanced reporting, and help from artificial intelligence (AI).

Zoho lets customers cancel their plans or switch to a different one at any time. Users can pay month-to-month, but if they sign a contract for a whole year, they save 34%.

Each plan comes with a 30-day free trial, so users can try out the software before making a decision to buy.

The Standard plan is a great way for small businesses that are new to CRM to keep track of their sales.

At $14 per month for an annual plan or $20 per month for a monthly plan, users will get access to basic CRM tools for managing leads, contacts, and accounts.

The Standard plan has everything that the free plan has. Some extra features are:

  • Multiple pipelines
  • Custom dashboards
  • Mass email
  • Sales forecasting
  • Scoring rules
  • 100 custom reports

The Profession plan is for businesses that want to do more than just the basics. CRM features are available for a reasonable price, so there is no need to break the bank.

It costs $35 per month or $23 per month with an annual contract. This plan gives you access to Zoho’s Blueprint editor, which is a powerful tool for managing processes.

This feature shows how a sales team handles leads, contacts, and accounts at every step of the sales process in a way that is easy to understand.

It is one of the most important features for businesses that want to improve and automate their sales process.

The Professional plan has everything that the Standard plan has. Some extra features are:

  • SalesSignals
  • Web-to-case forms
  • Custom links
  • Inventory management
  • Validation rules
  • Reports, dashboards, and email templates that can be customized to your needs

The Enterprise plan is Zoho’s most popular plan. Both the Enterprise Edition and the Ultimate Edition plans are for bigger businesses that need a lot from their CRM.

The Enterprise plan, which costs $50 a month or $40 a month with a one-year contract, has a lot of advanced, customizable, automation-focused Zoho CRM features.

Zia, Zoho’s AI-powered assistant, is one of the most useful features at the Enterprise level. Zia looks at sales patterns to suggest products to cross-sell to each customer.

Also, it determines the best time to contact each customer based on when they usually open emails, answer phone calls, or visit your website.

In addition to automating routine tasks, it also takes a look at activity history.

All of the features of the Professional plan are in the Enterprise plan as well. Some extra features are:

  • Zia AI
  • Command Center
  • Mobile software development kits (SDKs) and mobile device management systems (MDMs)
  • Multi-user portals
  • Customization at its best
  • Custom modules
  • Multiple scoring rules

Price verdict – Zoho wins

For as long as you want, both Zoho and HubSpot offer a free service. However, Zoho offers cheaper pricing packages than HubSpot.

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Final verdict: HubSpot vs Zoho 2022

Both Zoho vs HubSpot have a lot in common, but there are also some big differences. Zoho CRM has some good features, but it is not as good as HubSpot CRM.

HubSpot has better customer service and more features than Zoho. So, if you compare HubSpot CRM to Zoho CRM, HubSpot CRM is the clear winner.

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